Shipping - When will my package arrive?
Delivery Times
Delivery is a combination of the time it takes to create your selection, package the jewelry, and ship the parcel from our studio in Washington State to your door. Shipping times can vary widely due to the type of order and the distance that a package must travel. Although delivery times are not guaranteed a typical Celtic Copper jewelry order sent to a US address usually will arrive in about a 7-10 days from the order date.
Shipping Information
Shipping carrier: We ship exclusively with the United States Postal Service for both domestic and international orders.
Shipping schedule: We send out packages Monday through Friday excluding holidays.
Packing time: Shipment are usually packed within 1-3 days. Custom orders and bulk orders can take longer. You will be notified by email if your items is backordered or significantly delayed.
Transit times: Typical transit time for USPS Ground Advantage packages across the continental United States is 2-5 business days. USPS Priority Mail takes 1-2 days transit time and delivery for continental delivery. Outlying areas such as Hawaii, Alaska and Military addresses can take longer.
Shipping delays: Inclement weather and other delays: Shipping can be delayed due to inclement weather locally, nationally and internationally. Shipping may also be delayed due to strikes and other business disruption.
Tracking information: Tracking number are sent to the customer email on file when the shipping label for their order is printed. Check your email and spam filter for the tracking number confirmation email for your order or log onto your Celtic Copper account to see your order status.
Shipping fees: Postage, packing and other shipping continue to rise and are therefore subject to change. Shipping fees are non-refundable.
Canadian Orders
Does Celtic Copper sell jewellery to Canada and other countries?
Orders from the Celtic Copper site are delivered to addresses in the US and Canada only.
Are taxes, duties or other customs fees included in the shipping cost?
No, only postage fees are included in the cost of shipping. Additional taxes will be added by the Canadian government.
How long does it take for Canadian orders to reach their destination?
First-Class Package International Service bound for Canada and beyond can take up to 29 days transit time, although packages usually arrive within about two weeks. See above for packing times, shipping schedule and possible delays.
Is tracking provided for Canadian packages?
Tracking numbers are available only with packages bound for the US. The Canadian equivalent is a Label number which is provided for international orders to help locate packages in transit.
Can I get a refund on international shipping charges?
No, shipping fees of all kinds are non-refundable.
International Orders
We invite our customers from Australia, the European Union, Mexico, New Zealand, and the United Kingdom to visit our Etsy shop for international shipping.
Shop from the Etsy platform if you live in:
- Australia
- Canada
- European Union
- Mexico
- New Zealand
- United Kingdom
- United States
Copy and paste the link below to be redirected to our shop on Etsy.
https://www.etsy.com/shop/CelticCopperJewelry